1.
What does Boncierge do? Boncierge is a concierge agency providing personalized support for private clients and businesses. We arrange reservations, travel and events, manage on‐demand shopping and provide comprehensive lifestyle and operational care.
2.
Who are Boncierge’s services for? For private and corporate clients who value time, discretion, and the highest standard of service. We support individuals, families, entrepreneurs, and executives, delivering tailor‐made solutions.
3.
How to get started? Simply fill out the contact form on our website or email concierge@boncierge.co. Within 24 hours we will send a confirmation along with an initial concept, a cost estimate, and a proposed timeline for executing your request.
4.
Where do you operate? We are based in Warsaw and operate throughout Poland. We also undertake international projects, adapting the scope of services to the location and specifics of each request.
5.
How long does a request take to complete? Timing depends on the nature of the project. Simple tasks can be completed within a few hours, more complex ones may require several days or weeks. A detailed timeline is agreed before we start.
6.
What is your pricing model? We work on project‐based, subscription, or commission models, depending on the scope and nature of the engagement. Every quote is transparent and tailored to the scale and priority of the work.
7.
Do you handle urgent requests? Yes. Subject to availability, we offer an express service. Priority requests may incur an additional fee.
8.
How do you ensure privacy and data security? Discretion is fundamental at Boncierge. We ensure full confidentiality and limit access to information only to those directly involved in executing the request. Detailed data processing rules are described in our Privacy Policy.
9.
Can every request be fulfilled? We undertake almost any task, provided it complies with the law and our ethical standards. We reserve the right to accept projects selectively.
10.
How to establish a partnership? Please send partnership proposals to: partners@boncierge.co with a brief description of your offer. We will respond promptly after reviewing your submission.
